Every transaction, accounted for.

Countermark is a private crypto risk desk for crypto businesses and private capital. We vet counterparties, clear large transactions and trace stolen funds — and document every step to the standard exchanges, banks and law enforcement expect.

Who we work with

We work with OTC desks, VASPs and exchangers, funds and family offices, crypto projects, and private clients holding $1M+ in digital assets.

Services

  1. Before the deal

    Counterparty due diligence

    Know exactly who is on the other side.

    A verified profile of the person or company you're dealing with — on-chain and off-chain. You decide with facts, not reputation.

    Timing
    3–10 business days
    Price
    from $1,000
    Request a check
  2. During the transaction

    Transaction desk

    Move large capital with a clear record.

    A dedicated AML officer reviews and documents your significant transactions. Your counterparties' banks and exchanges get the answers they need.

    Timing
    48–72 hours per transaction
    Price
    from $1,500
    Discuss a transaction

    AML screening Early access

    Continuous wallet and transaction screening, with an analyst behind every high-risk alert.

    Join the waitlist
  3. After an incident

    Investigations

    When funds are taken, the clock starts with us.

    We trace stolen assets, preserve evidence and prepare the reports and freeze requests that exchanges and law enforcement act on. For losses of $100k+. Every case starts with a paid assessment.

    Case assessment
    from $1,500
    Report an incident

How we work

  1. Step 1: Confidential call

    We listen and tell you honestly whether we can help.

  2. Step 2: Written scope and fixed quote

    Before any work or payment.

  3. Step 3: Agreement and NDA

    Signed with our legal entity.

  4. Step 4: Work and report

    Documented to the standard third parties expect.

Principles

What we don't do

We don't promise recovery.

We promise a clear assessment and a case built on evidence.

  • No work and no payment without a written scope.
  • We never ask for seed phrases or private keys.
  • We never contact victims first.
  • We vet our clients, too.
  • Every engagement is under NDA by default.

Indicative pricing

  • Transaction reviewfrom $1,500
  • Bank-ready Source of Wealth reportfrom $2,500
  • Case assessmentfrom $1,500
  • Due diligencefrom $1,000

Fixed quote in writing before any work starts.

TOKEN2049

Meet us at TOKEN2049 Singapore, 7–8 October.

Pilot offer for TOKEN2049 contacts: a full transaction review for $990 instead of $1,500, booked before 31 October.

FAQ

Can you guarantee recovery?

No one honestly can. We guarantee a clear assessment, an evidence-based report and properly prepared requests to the exchanges and authorities that can freeze funds.

How is pricing set?

After a confidential call you receive a written scope and a fixed quote before any work starts. Ongoing work is priced as a monthly retainer.

Do you work with private individuals?

Yes — holders of $1M+ in digital assets, and theft cases of $100k+.

Which jurisdictions do you cover?

We work with clients worldwide, mostly in Asia, Europe and the Middle East. Investigations follow the funds to any exchange or authority that can act on them.

How do you handle confidentiality?

NDA by default, need-to-know access, and no case is ever published without your consent.

What do you need to open a case?

The date, approximate amount, networks involved and any wallet addresses or transaction hashes you have. Never share seed phrases or private keys — no legitimate investigator needs them.

Contact

Incident details

Never share seed phrases or private keys.